Frequently Asked Questions


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Frequently Asked Questions

Can you mail me a catalog?  No, we do not produce a catalog. We operate a store in Walworth, NY and this web site.

Can I pay by check?  We do not accept personal checks. You can use PayPal to pay with your checking account. We can accept Paypal transactions and credit card transactions.

My dog chews up it toys or chews too fast.  You can learn more about chews on our choosing a dog chew page.

Do you ship Bil-Jac frozen food?  No, we do not ship any food. There are too many issues with shipping frozen product to residences.

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